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Survery no. 177/3, Katargam, Surat — 395004
Help & Support
Frequently Asked Questions
Find quick answers to common questions about Dharam Impex features, security, and usage. We're here to help you manage your systems with confidence.
For standard modular systems, lead time is 2-3 weeks from specification approval. Custom double-stage reverse osmosis setups with custom PLC integrations typically require 4–6 weeks for design, fabrication, and cleanroom validation.
Yes, our field engineering team conducts complete on-site commissions, pipe hookups, sensor calibration, and edge telemetry setup anywhere globally. We also provide comprehensive operator training.
We use structural 6063-T6 tempered aluminium alloys. The profiles undergo a 15-micron deep sulfuric acid hard-anodizing process to ensure complete passivation against high salinity and moisture levels.
Each unit is subjected to an ultrasonic weld examination, followed by a continuous 48-hour hydrostatic leak test at 1.5× maximum rated operating pressure, and a functional loop simulation of PLC actuators.
Our smart telemetry nodes naturally support Modbus, MQTT, and OPC UA protocols, allowing for seamless data sync with standard SCADA software, Cloud databases, and custom dashboard endpoints.
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